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Cancellation Policy

Cancellations must be received in writing to info@selkirklodge.ca

 

Trips will not be cancelled or rescheduled due to weather or snow conditions.

 

Reservations are non-transferable. 

 

Selkirk Lodge reserves the right to cancel or reschedule trips. In the event that Selkirk Lodge needs to cancel a trip for reasons that are within our exclusive control, and at our discretion, a full refund will be issued.

 

Selkirk Lodge will not issue refunds for cancellations due to forces beyond our control including, but not limited to: natural disasters, road or border closures, travel restrictions or advisories, states of emergency, outbreaks, bad weather and land restrictions or closures. 

 

Selkirk Lodge will not issue refunds if you cancel or miss your trip for any reason, including but not limited to: delayed or cancelled flights, border delays or closures, travel restrictions or advisories, road delays or closures, personal or business emergencies, injury or illness. You will need to contact your trip insurance provider to recover any funds.

 

For Independent Guide and Group Booking reservations, any individual guest cancellations will be handled by the Independent Guide, or Group Booking trip organizer. Selkirk Lodge will not issue refunds for individuals who cancel on Group or Independent Guide bookings, and is not responsible for finding replacements. 

 

Selkirk Lodge reserves the right to remove a guest from a Selkirk Lodge trip at any time, at our sole discretion, for inappropriate behaviour including but not limited to:  endangerment of self, other guests, staff or guides, harassment or disrespectful behavior towards any individuals present, vandalism of Selkirk Lodge property, failure to follow safety and/or hygiene procedures around the lodge, failure to follow the direction of guides or staff. No refunds will be issued under such circumstances, and the offending party will be responsible for any costs incurred.

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Emergency Evacuation

 

Selkirk Lodge is not responsible for any costs associated with emergency evacuation whether it be medical, injury, or personal emergency. Guests are responsible for all costs associated with evacuation, including but not limited to: helicopter evacuation, ambulance, accommodation, travel or medical expenses. 

Insurance​

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Selkirk Lodge does not offer refunds for cancellations, does not cover any emergency evacuation costs, and does not refund any money for trip delays or interruption.

 

We Strongly recommend that you purchase a trip insurance policy that covers you for cancellation, trip interruption, emergency evacuation and medical expenses.

 

Acera Insurance has a relationship with the Backcountry Lodges Association of British Columbia and offers coverage for adventure sports. Click the link below for a quote. Please note that most insurance providers will offer the most comprehensive insurance if you purchase trip insurance immediately after paying for your trip to Selkirk Lodge. A delay in purchasing insurance may leave you with a less desirable insurance policy that offers less coverage.

 

Acera Insurance - get a quote

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