Cancellation Policy
Cancellations must be received in writing to info@selkirklodge.ca
Trips will not be cancelled or rescheduled due to weather or snow conditions.
Reservations are non-transferable.
Selkirk Lodge reserves the right to cancel or reschedule trips. In the event that Selkirk Lodge needs to cancel a trip for reasons that are within our exclusive control, and at our discretion, a full refund will be issued.
Selkirk Lodge will not issue refunds for cancellations due to forces beyond our control including, but not limited to: natural disasters, road or border closures, travel restrictions or advisories, states of emergency, outbreaks, bad weather and land restrictions or closures.
Selkirk Lodge will not issue refunds if you cancel or miss your trip for any reason, including but not limited to: delayed or cancelled flights, border delays or closures, travel restrictions or advisories, road delays or closures, personal or business emergencies, injury or illness. You will need to contact your trip insurance provider to recover any funds.
For Independent Guide and Group Booking reservations, any individual guest cancellations will be handled by the Independent Guide, or Group Booking trip organizer. Selkirk Lodge will not issue refunds for individuals who cancel on Group or Independent Guide bookings, and is not responsible for finding replacements.
Selkirk Lodge reserves the right to remove a guest from a Selkirk Lodge trip at any time, at our sole discretion, for inappropriate behaviour including but not limited to: endangerment of self, other guests, staff or guides, harassment or disrespectful behavior towards any individuals present, vandalism of Selkirk Lodge property, failure to follow safety and/or hygiene procedures around the lodge, failure to follow the direction of guides or staff. No refunds will be issued under such circumstances, and the offending party will be responsible for any costs incurred.
We STRONGLY recommend that you purchase trip cancellation and interruption insurance upon booking. Please note that most insurance providers will offer the most comprehensive insurance if you purchase trip insurance immediately after paying for your trip to Selkirk Lodge. A delay in purchasing insurance may leave you with a less desirable insurance policy that offers less coverage. Visit Backcountry Lodges of British Columbia – Get a Quote for a no obligation trip insurance quote from Lifestyle Financial.
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Emergency Evacuation
Selkirk Lodge is not responsible for any costs associated with emergency evacuation whether it be medical, injury, or personal emergency. Guests are responsible for all costs associated with evacuation, including but not limited to: helicopter evacuation, ambulance, accommodation, travel or medical expenses.
Insurance
A ski touring trip in BC is, without doubt, an amazing adventure. However, it doesn’t have to be a risky leap of faith into the unknown. Purchasing the appropriate travel, cancellation, trip interruption, and medical insurance for your trip is a critical step in protecting your investment and ensuring you peace of mind.
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While we work to mitigate the risks associated with these types of adventures, there is no substitute for comprehensive trip insurance to take care of any unforeseen expenses that may arise due to trip cancellation, trip interruption, emergency evacuation and medical coverage.
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It is vital to get comprehensive insurance to cover any trip you take, but especially a backcountry adventure. As you will be out in the mountains everyday, it’s crucial that you have a policy that includes backcountry skiing/snowboarding and emergency evacuation, as well as appropriate medical coverage if you reside outside of British Columbia. Please ensure that your insurance also covers unexpected losses or expenses e.g. lost luggage, stolen cash and credit cards or cancelled/missed flights.
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Selkirk Lodge does not offer refunds for cancellations, does not cover any emergency evacuation costs, and does not refund any money for trip delays or interruption. We STRONGLY recommend that you purchase a trip insurance policy that covers you for cancellation, trip interruption, emergency evacuation and medical expenses.
Lifestyle Financial has a relationship with the Backcountry Lodges Association of British Columbia and specializes in insurance policies for backcountry ski trips. Click the link below for a no obligation quote. Please note that most insurance providers will offer the most comprehensive insurance if you purchase trip insurance immediately after paying for your trip to Selkirk Lodge. A delay in purchasing insurance may leave you with a less desirable insurance policy that offers less coverage.